I. What is KPI?

KPI (Key Performance Indicator) means a quantifiable indicator of work performance to track results achieved over a specific period of time. Similarly, KVI (Key Volume Indicator) means an indicator of measuring and evaluating the volume of work performed. These two indicators are closely linked to the strategic goals of the enterprise.

Types of KPIs, KVI by department:

- Business

- Finance

- Sales

- Marketing

- Project Management

- Production

- Purchasing

II. The importance of KPIs and KVIs in business

KPI and KVIs are measures that focus on aspects of organizational goals that are most important to the current and future success of the organization.

- Help measure goals.

- Promote the sense of responsibility of the entire organization.

- Create motivation and a learning environment for employees.

- Ensure appropriate workload to avoid overload.

- Ensure the completion of goals, visions, and expectations.

III. Summary:

KPI, KVI help businesses closely link with strategic business goals and create a more dynamic working environment.